White 625 User's Guide download pdf (Page 47)

Problems and Solutions 47

Cannot scan over the network

■ Epson Scan is not available in Mac OS X 10.6; see page 19 for scanning

instructions.

■ If you cannot scan from the product’s control panel, make sure you restarted

your computer after installing the product software. Make sure Epson Event

Manager is not being blocked by your firewall or security software.

■ If you are scanning a large document at high resolution, a communication

error may occur. If the scan did not complete, lower the resolution.

■ If network communication was interrupted while starting Epson Scan, exit

Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart,

turn the product off and on, and then try again. Check the

Timeout Setting

EPSON Scan Settings. For details, see the Epson Scan Help.

Print a Network Status Sheet

1. Press Home, then press u, d, l, or r to

select

Setup.

2. Press

OK, press u or d to select Network

Settings

, then press OK again.

3. Press u or d to select

Confirm Network

Settings

, press OK, then press x Start to print a

network status sheet.

Printing and Copying Problems

■ Make sure your paper is loaded printable side down (usually the whiter,

brighter, or glossy side). Load it short edge first and don’t load it above the

arrow marks on the edge guides.

■ Make sure the paper you loaded matches the paper size and paper type settings

on the control panel or in your printer software (see page 16).

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White 625 User's Guide Page 47