White 625 User's Guide download pdf (Page 45)

Solving Problems 45

Solving Problems

If you have a problem with your Epson product, check the messages on the LCD

screen to diagnose the cause. You can also check the basic troubleshooting

suggestions beginning on page 46, or your online User’s Guide.

Checking for Software Updates

Periodically, it’s a good idea to check Epson’s support website for

free updates to your product software. Open your online

User’s Guide and select

Download the Latest Software or visit

Epson’s support website at epson.com/support (U.S.) or

epson.ca/support (Canada).

With Windows, you can select

Driver Update on the Maintenance tab in the

printer settings window. You can also click

Start or , select Programs or All

Programs, select EPSON, select Epson NX620 Series, and click Driver

Update

Error Indicators

Follow the instructions on the LCD screen to solve most common problems. If

you see one of the error messages below, follow the steps here to proceed.

LCD screen messages Problem and solution

Printer error

Scanner error

Paper jam

Turn the product off, make sure no paper is

jammed inside (see page 48), and turn it back on.

If the error is not resolved, contact Epson (see

page 50).

The printer’s ink pads are

nearing or at the end of their

service life. Please contact

Epson Support.

When the ink pads are saturated, the product

stops and you will need to contact Epson (see

page 50) to replace ink pads and continue printing.

1 2 ... 40 41 42 43 44 45 46 47 48 49 50 ... 59 60

No comments

White 625 User's Guide Page 45